Terms of Service OVERVIEW

Terms of Service

OVERVIEW

Welcome to Virtbliss™.

Throughout these Terms of Service, the terms “Virtbliss™”, “we”, “our”, and “us” refer to ECHO BARK INC. By accessing our website, browsing our store, purchasing products, or using any related services, features, or content provided through our website (collectively, the “Services”), you agree to comply with and be bound by these Terms.

Our online store is hosted through Shopify, which provides the e-commerce platform that enables us to offer products and services to customers worldwide.

Please read these Terms carefully before using our Services. By continuing to access or use the website, you acknowledge that you have read, understood, and agreed to these Terms as well as our related policies, including our Privacy Policy.

If you do not agree with these Terms, please discontinue use of our Services immediately.

SECTION 1 — ELIGIBILITY & ACCOUNT RESPONSIBILITY

By using this website, you confirm that you are at least the legal age of majority in your jurisdiction or have permission from a parent or legal guardian.

Certain features of the Services may require account registration or personal information such as:

  • Name

  • Shipping address

  • Billing information

  • Email address

  • Payment details

You agree that all information provided is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

Accounts may not be transferred, sold, or shared without our written permission.

SECTION 2 — PRODUCT INFORMATION

We strive to present our products as accurately as possible through descriptions, photography, and product details.

However, actual product appearance may vary slightly depending on:

  • Screen settings

  • Device displays

  • Lighting conditions

  • Manufacturing updates

We do not guarantee that product colors, textures, or visual representations will appear exactly the same on every device.

Product availability, descriptions, specifications, and pricing may change at any time without prior notice.

We also reserve the right to:

  • Limit quantities

  • Discontinue products

  • Refuse sales by region or customer when necessary

SECTION 3 — ORDER ACCEPTANCE

Submitting an order does not automatically guarantee acceptance.

Virtbliss™ reserves the right to:

  • Refuse or cancel orders

  • Limit purchase quantities

  • Decline suspicious transactions

  • Request additional verification before processing

Orders are only considered accepted once payment has been successfully authorized and confirmation has been issued.

Please review your order carefully before completing checkout, as modifications or cancellations may not always be possible once processing begins.

SECTION 4 — PRICING & PAYMENT

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

Prices may change without notice due to:

  • Promotions

  • Inventory changes

  • Supplier adjustments

  • Market conditions

Shipping fees, customs charges, taxes, and import duties may not be included in displayed pricing unless specifically stated.

You agree to provide valid and accurate payment information for all purchases made through our Services.

Fraudulent transactions or unauthorized payment activity may result in order cancellation or account restriction.

SECTION 5 — SHIPPING & DELIVERY

Estimated shipping times are provided for convenience only and are not guaranteed delivery dates.

Virtbliss™ is not responsible for delays caused by:

  • Shipping carriers

  • Customs inspections

  • Severe weather

  • Global logistics disruptions

  • Incorrect customer information

Risk of loss and ownership transfer to the customer once the order is handed to the shipping carrier.

Please review our Shipping Policy for additional information.

SECTION 6 — INTELLECTUAL PROPERTY RIGHTS

All website content is owned or licensed by Virtbliss™ and protected by applicable intellectual property laws.

This includes but is not limited to:

  • Logos

  • Branding

  • Product photography

  • Graphics

  • Videos

  • Written content

  • Website design

  • Icons

  • Product descriptions

You may not reproduce, copy, distribute, modify, or commercially exploit any content without prior written permission.

Unauthorized use of our intellectual property may violate copyright, trademark, or other applicable laws.

SECTION 7 — THIRD-PARTY SERVICES & LINKS

Certain features on our website may include tools, applications, or links operated by third parties.

We are not responsible for:

  • Third-party website content

  • External services

  • Payment processors

  • Embedded features

  • Policies or practices of external providers

Your use of third-party services is entirely at your own discretion and subject to their individual terms.

SECTION 8 — SHOPIFY PLATFORM

Our store is powered by Shopify, which provides the e-commerce infrastructure supporting our Services.

However:

  • All purchases are made directly with Virtbliss™

  • Shopify is not responsible for product fulfillment, customer service, warranties, or disputes related to purchases from our store

By using our Services, you agree that Shopify bears no liability regarding transactions made through Virtbliss™.

SECTION 9 — USER FEEDBACK & SUBMISSIONS

If you voluntarily submit reviews, suggestions, comments, testimonials, or other materials (“Feedback”), you grant Virtbliss™ the right to use, reproduce, publish, modify, and display such content for business and marketing purposes without compensation.

You confirm that:

  • Your submissions are lawful

  • You own or control the rights to submitted content

  • Your content does not infringe on third-party rights

We reserve the right to remove content considered unlawful, offensive, misleading, or inappropriate.

SECTION 10 — PROHIBITED ACTIVITIES

You agree not to use the Services for unlawful or harmful purposes.

Prohibited conduct includes:

  • Fraudulent activity

  • Uploading malicious software

  • Data scraping or unauthorized automation

  • Harassment or abuse

  • Intellectual property infringement

  • Sending spam or deceptive communications

  • Attempting to interfere with website security

Violation of these Terms may result in account suspension, order cancellation, or legal action where appropriate.

SECTION 11 — DISCLAIMER OF WARRANTIES

All Services and products are provided “as available” and “as is” without warranties of any kind unless explicitly required by law.

Virtbliss™ does not guarantee:

  • Continuous website availability

  • Error-free operation

  • Uninterrupted access

  • Complete accuracy of all information

To the fullest extent permitted by law, we disclaim implied warranties including merchantability, fitness for a particular purpose, and non-infringement.

SECTION 12 — LIMITATION OF LIABILITY

To the maximum extent permitted by law, Virtbliss™, its employees, affiliates, partners, suppliers, and service providers shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • Product use

  • Website access

  • Delayed deliveries

  • Service interruptions

  • Data loss

  • Third-party services

Your use of the Services is at your own risk.

SECTION 13 — INDEMNIFICATION

You agree to indemnify and hold harmless Virtbliss™, ECHO BARK INC., Shopify, and affiliated parties from claims, liabilities, losses, expenses, or legal fees arising from:

  • Your violation of these Terms

  • Misuse of the Services

  • Violation of applicable laws

  • Infringement of third-party rights

SECTION 14 — TERMINATION

We reserve the right to suspend or terminate access to the Services at any time without prior notice if we believe these Terms have been violated.

Termination does not affect obligations or liabilities incurred prior to termination.

SECTION 15 — GOVERNING LAW

These Terms shall be governed and interpreted in accordance with applicable laws in the United States and the jurisdiction in which ECHO BARK INC. operates.

Any disputes arising from the use of our Services shall be handled through the appropriate courts within the applicable jurisdiction.

SECTION 16 — CHANGES TO THESE TERMS

Virtbliss™ may update or revise these Terms at any time without prior notice.

Changes become effective immediately upon posting to the website.

Continued use of the Services after updates are posted constitutes acceptance of the revised Terms.

SECTION 17 — CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us:

ECHO BARK INC.


📧 service@virtbliss.com

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💛 Modern pet living designed for comfort, connection, and everyday happiness.